What do the account connection states mean?
Each connected account carries its own state — connected, connecting, degraded, disconnected, authentication required, broker unavailable, rate limited or error — and reconnects on a widening delay rather than retrying aggressively.
Updated 14 September 2026
The states
Connected — data is current and enabled controls can be applied.
Connecting — the link is being established.
Degraded — the account is reachable but data is arriving late or incomplete.
Disconnected — the link dropped and reconnection is being attempted.
Authentication required — the stored credentials were rejected and need re-entering.
Broker unavailable — your broker or platform is not answering.
Rate limited — too many requests were made and requests are being spaced out.
Error — something else prevented the connection; the reason is recorded.
One account cannot block another
Every connection has isolated state, so a single failing account does not hold up monitoring for anyone else.
Where data is stale, the interface shows the time of the last successful synchronisation instead of hiding the problem.
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