Question 1

Which platform do I trade on?

Accepted Answer

MetaTrader 5. You connect your MT5 account to the desk, which reads balance, equity and closed deals so your daily results update automatically.

Question 2

How does the signal desk execute a zone?

Accepted Answer

Your total lot is split into eight equal layers spread evenly through the zone you typed. Layers price has not reached rest as limit orders; layers price is already past are armed and fill at market once an M1 candle closes back in your direction.

Question 3

When do stops move to breakeven?

Accepted Answer

Automatically, once the trade is 50 pips in profit. Each layer's stop moves to its own entry price.

Question 4

How is the daily loss limit measured?

Accepted Answer

Against your equity at the start of the trading day, using the reset hour and timezone you set in your profile. Open positions count.

Question 5

What happens if I breach a limit?

Accepted Answer

Every open trade is closed, pending orders are cancelled and the account is locked for the minutes you configured. The breach is logged with the exact values.

Question 6

What is max drawdown protection?

Accepted Answer

A per-account percentage measured from the account's peak balance. Reach it and the desk flattens the account and locks it for the cooldown you configured.

Question 7

Can I cap the loss on a single signal?

Accepted Answer

Yes. Set a maximum loss percentage on the Signal page and the total lot is sized so a full stop-out costs at most that share of your balance.

Question 8

Can I get a free MT5 demo account?

Accepted Answer

Yes. Request one from the Free demo page and the login details are emailed to you once issued.

Frequently asked questions