Status
Service status
Each part of LiveFXPlan is listed separately, so you can see whether an issue affects trading connections, the dashboard or only one supporting service.
- Operational
Website
Public marketing pages, help centre and sign-in.
- Operational
Dashboard
The signed-in workspace: accounts, risk, planner, journal and analytics.
- Operational
Authentication
Sign-up, sign-in, password reset and two-factor sign-in.
- Operational
Trading account connectivity
Connections to supported broker and MetaTrader 5 servers.
- Operational
Account monitoring
Server-side monitoring that applies the risk controls you configured.
- Operational
Billing
Subscription checkout, renewals and payment webhooks.
- Operational
Notifications
Transactional email and in-app alerts.
If a connected trading account shows stale data, the dashboard always displays the time of the last successful synchronisation, and your journal and historical analytics remain available while reconnection is attempted.
Reporting an issue we have not listed here? Email support@livefxplan.com or use the contact form. Troubleshooting steps are in the help centre.